Home electronics repairers, sometimes referred to as service technicians, are responsible for the installation and repair of home audio and video equipment. The type of equipment varies quite widely and may include radios, speakers, receivers, televisions, tuners, compact disc players, telephones, pagers, or video game consoles. Some repairers work with many types of equipment, while others specialize in just one type. Because home service calls are expensive, customers typically bring their device into the repair center. Home electronics repairers make field visits when the devices are too large to easily bring into the shop. Repairers evaluate the potential causes of defects and can complete many jobs in the field with their extensive tool sets.
Sometimes the repairs are too complicated to be completed in the field and repairers must bring the device back to the shop after giving the customer a cost estimate. In the shop, they give the device a thorough diagnostic evaluation with equipment such as oscilloscopes, signal and color-bar generators, and voltmeters. They often refer to manuals or wiring diagrams during this phase of the repairs. They also use many types of tools, such as soldering and de-soldering irons, needle nose pliers, wire cutters, and wrenches.
Home electronics repairers need to have good, correctable vision, as well as color perception. They must also have excellent hearing and manual dexterity. They should have a neat appearance and pleasant personality. They should have the ability to be polite to all customers. Good oral and written skills are essential, and many employers look for employees who have good sales ability.
The median hourly wage for home electronics repairers is about $16 per hour.
Training and Education
Most home electronics repairers have at least a high school diploma, and this is often a requirement of employers. Employers also look for candidates who have an extensive knowledge of electrical and electronics theory, schematic reading and troubleshooting. Applicants with knowledge and experience in mathematics, physics, chemistry, and mechanical drawing usually get priority over those without this knowledge and experience. In order to be considered fully experienced, home electronics repairers should have between 2 and 5 years of recent experience in repairing electronic home entertainment equipment.
In some cases, graduation from a program at a technical school or community college that includes electronics theory and electronic equipment repair can take the place of some experience. Some apprenticeship programs exist; they usually last 4 years and are sponsored by State electronics associations. Many home electronics repairer positions require applicants to have a valid driver’s license. Some employers prefer candidates who have sales experience because part of the job is to get customers interested in buying service contracts or other products. Some employers require candidates to be bondable. Repairers can advance by receiving increases in salary, or they can be promoted to supervisor or service manager. Visit this page about trade schools for more information on related careers.
A landslide of new electronics equipment has entered the market, and thorough knowledge of electronics theory is now a standard requirement in the occupation. Those who keep up with the latest technological changes should have steady work and relative job security. More repairers will be needed by employers. However, those who have training but little experience may find it difficult to obtain entry-level positions because of stiff competition.